Are there commissions when using POLi in casinos: What's important for players to know

1. Basic principle of POLi

POLi was originally positioned as a free service for users. The payment gateway itself did not charge fees when making deposits. Players could replenish the account at no additional cost in excess of the specified amount.

2. Possible sources of additional expenses

Although POLi did not withhold funds, fees could arise indirectly:

From the bank. Some banks introduced fees for online transfers or international transactions (if it was an offshore platform).
On the casino side. The operator could prescribe a commission on deposits or withdrawals, although this was rare.
Currency transactions. If the player's account and the casino account were in different currencies, the bank conversion rate was applied, which led to additional costs.

Thus, there was no direct POLi commission, but the final costs depended on the policy of the bank and the site.

3. Advantage of POLi over other methods

There are no fixed fees. Unlike some e-wallets, POLi did not withdraw interest or a flat transaction fee.
Transparency. The write-off amount matched the deposit amount.
Instantaneity. The player did not pay for accelerated transfers - they went automatically.

4. Situation in Australia

Closing POLi. As of 30 September 2023, the service no longer operates in Australia.
Legal restrictions. Online casinos and slots are banned (Interactive Gambling Act 2001), so the issue of POLi deposit fees is no longer relevant for Australians.

5. New Zealand: where the service is still operating

In New Zealand, POLi continues to work and is still free for users. Major commissions may only appear:

currency conversion;
in the presence of payment fees from the bank or operator.

6. Modern alternatives for Australians

Since POLi is closed, methods with similar conditions are used for legal services (betting sites, lotteries):

PayID / Osko. Free instant transfers within the country;
Apple Pay / Google Pay. There are no fees for the user if the operator does not add its own fees;
Bank cards. Most operators also do not charge for deposits, although exceptions are possible during withdrawal.

7. Result

POLi charged no user fees for casino deposits. Additional costs could arise only due to the policy of the bank, operator or currency differences. This made POLi one of the most convenient and transparent methods of account replenishment. Today in Australia it is not used, and in New Zealand it continues to work in the same format - free for players.