POLi compatibility issues with some casinos
1) Reasons for POLi incompatibility
Although POLi has long been considered a popular method for deposits in Australian casinos, its operation has not always been universal. Key incompatibility factors:
- Limited bank list: Not all Australian financial institutions supported POLi, so players with some cards or accounts could not top up the balance.
- Casino technical differences: some platforms did not have correct integration through APIs or used outdated gateways.
- Local restrictions: some casinos, for reasons of regulation or partnership agreements, excluded POLi from the list of payment methods.
2) Most common problems when using
Lack of POLi at the checkout: in a number of casinos, the method was available on the desktop, but was absent in the mobile version.
Transaction Confirmation Errors: When synchronization failed, the casino did not receive instant notification and the balance was delayed.
Regional blockages: Some offshore casinos blocked POLi for players from individual states.
Lack of output support: the method worked only for deposits, which reduced its convenience compared to PayID or bank transfer.
3) Effect of incompatibility on players
Players faced a number of consequences:
- the need to keep an alternative payment method (card, PayID, BPay);
- the risk of losing a gaming session due to delays in enrollment;
- restricting access to bonuses tied to a certain deposit method.
4) Alternatives and solutions
To compensate for POLi's incompatibility, players often switched to:
- PayID as a more modern and universal method;
- BPay, suitable for large transactions, albeit less fast;
- classic bank transfers, albeit with delays of 1-2 days.
Casinos, in turn, increasingly completely replaced POLi with PayID, getting rid of integration problems.
5) The bottom line
POLi was not always 100 per cent compatible with Australia's online casinos: its restrictions covered both banking support and operator-side technical integration. It was these difficulties that became one of the reasons why the method gradually gave way to PayID, a more universal and stable solution.