How to check card payment status
1. Check in your casino account
The first place to look for deposit status is in the cash register or transaction history section of the casino site. Specify:
- date and time of transfer;
- deposit amount;
- current status ("processed," "successfully credited," "rejected").
- Sometimes an error code is displayed if the operation fails.
2. Use of online banking or mobile application
All credit card transactions are recorded on your statement. The following options are possible:
- Pending transaction - the amount has not yet been debited completely, the bank holds it for verification;
- Completed transaction (posted) - the money is debited and must be credited to the casino;
- Deviation - the operation was not displayed even in the pending status, which means that the bank blocked it before processing.
3. Check through casino support
If the payment "hung" longer than usual (usually 1-3 minutes), you should contact the chat or by e-mail. To expedite the review, please provide:
- screenshot of card statement marked pending or debited amount;
- Transaction ID or internal order number from the casino
- time and amount of payment.
4. Contact with bank
If the casino confirms that the money has not been received, and the card shows a write-off in the statement, you need to contact the bank. Employees can:
- clarify whether the payment is under processing;
- explain the reason for blocking (for example, suspicion of gambling operations or exceeding the limit);
- Confirm that the amount will be returned to the card upon rejection.
5. Features of delays
Instant crediting - in most cases, the deposit is reflected in seconds;
Technical delay - can take up to 30 minutes;
Bank check - in some cases 1-3 working days, especially for interbank transactions or currency conversion.
6. Tips for monitoring status
Always save a check or screenshot of the operation;
Use cards with SMS or push notifications;
Check the status at the same time in the bank and in the casino;
If the operation does not go through for a long time, do not try to replenish again immediately to avoid double debiting.
Conclusion
There are three main ways to check the status of card payments: through the casino's personal account, banking application and support service. If the money is debited, but not credited, you always need to record these transactions and contact both the casino and the bank. This approach allows you to quickly identify the cause of the delay and avoid loss of funds.