How to change the linked e-wallet in your account
1. Why you might need a wallet change
Players often change their tied electronic wallet for a number of reasons:
- loss of access to the old e-wallet account;
- Reaching transaction limits
- using multiple casinos with different payment method requirements;
- switching to a more profitable wallet (for example, with lower commissions or cryptocurrency support).
2. Basic casino rules
The conclusion is possible only on the wallet from which the deposit was made. This is a requirement of most licensed operators to combat money laundering.
You cannot replace your wallet without confirming your identity. The casino must make sure that the new e-wallet also belongs to the player.
Some casinos allow you to store several payment methods. In such cases, it is not necessary to delete the old wallet, you can simply add a new one.
3. Steps to change e-wallet
Step 1. Login to your personal account
Go to the "Cash" or "Payment methods" section. In most casinos, this tab is available through the account menu.
Step 2. Checking current settings
Make sure you don't have active withdrawal requests to your old e-wallet. Until the transaction is processed, it is impossible to replace the wallet.
Step 3. Request to add a new wallet
Select the option "Add payment method" or "Change details." Specify the details of the new e-wallet (login or ID, linked email/phone).
Step 4. Proof of identity
The casino will almost always request:
- photo or scan of the document;
- screenshot from e-wallet showing owner name and ID;
- sometimes - selfies with a document.
Step 5. Test transaction
To activate a new wallet, make a minimum deposit. After that, the system will automatically assign it to the account.
4. Possible limitations and pitfalls
Replacement restriction: some casinos allow changing payment details only once every 30 days.
Account freezing: in case of suspicious actions (frequent change of wallets, data mismatch), the casino may temporarily limit the withdrawal of funds.
Prohibition of withdrawal before wagering: if you activated a bonus with a deposit through an old wallet, you can only withdraw winnings to it.
5. Tips for safely changing e-wallet
Always verify your new wallet in advance to speed up the process.
Use the same personal information in your e-wallet and casino account.
Do not delete your old wallet until all transactions are complete.
For frequent play in different casinos, start 1-2 verified e-wallet and use them centrally.
Result
Changing the tethered e-wallet is possible in almost any online casino, but the process requires identity verification and data verification. To avoid delays, the player should prepare documents in advance and make sure that all old transactions are completed. In 2025, casinos make the procedure as transparent as possible, but security requirements remain strict.